TERMS OF SERVICE

OVERVIEW

Welcome to SOLACE HALL DESIGNS LLC. The terms “we,” “us,” and “our” refer to SOLACE HALL DESIGNS LLC. SOLACE HALL DESIGNS LLC operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). SOLACE HALL DESIGNS LLC is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, which is available on our website. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to provide accurate representations of our products and services. However, colors and product appearance may differ from how they appear on your screen due to your device, display settings, lighting, and other factors.

We do not warrant that the appearance or quality of products or services purchased will meet every individual expectation or appear exactly as depicted on a particular screen.

Product descriptions, availability, specifications, and other product information may be changed at any time without notice. We reserve the right to discontinue products and to limit quantities offered to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. SOLACE HALL DESIGNS LLC reserves the right to accept or decline an order for any lawful reason at our discretion. An order is not accepted until we confirm acceptance and successfully process payment.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted or entered fulfillment.

If we decline, modify, or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided with the order.

Purchases are subject to our Refund Policy, available through the Terms and Policies section of our website.

You represent that purchases are for lawful purposes and will not be used in violation of applicable laws.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will generally be the price in effect when the order is placed and will appear in your order confirmation.

Unless expressly stated otherwise, displayed prices may not include applicable taxes, shipping, handling, customs, or other charges.

Prices offered through our website may differ from prices offered through third-party marketplaces or other sales channels.

Promotions may be governed by additional terms. If promotional terms conflict with these Terms with respect to that promotion, the promotional terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information.

You represent that payment information you provide is accurate, that you are authorized to use the applicable payment method, and that charges properly incurred in connection with your order will be honored.

SECTION 5 – SHIPPING AND DELIVERY

Delivery dates and transit times are estimates unless expressly stated otherwise.

We are not responsible for delays caused by shipping carriers, weather, customs processing, incorrect delivery information provided by the customer, or circumstances outside our reasonable control.

Please review our Shipping Policy, available through the Terms and Policies section of our website, for additional information regarding shipping and delivery.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including trademarks, brand elements, text, images, graphics, photographs, video, audio, product content, and website design and arrangement, are owned by or licensed to SOLACE HALL DESIGNS LLC and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes. Except as permitted by law or with our prior written authorization, you may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or commercially exploit material from the Services.

SOLACE HALL DESIGNS LLC names, logos, product names, designs, and other brand identifiers may constitute trademarks or other intellectual property of SOLACE HALL DESIGNS LLC or its licensors. Unauthorized use is prohibited.

Shopify’s names, logos, products, and services are the property of Shopify or its applicable affiliates.

SECTION 7 – OPTIONAL TOOLS

We may provide access to tools, applications, or services operated by third parties over which we have limited or no control.

Access to third-party tools may be provided “as is” and “as available.” Your use of third-party tools is subject to the applicable third party’s terms and policies.

We may introduce additional tools, resources, and functionality in the future. Unless otherwise stated, those features will form part of the Services and be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to websites, services, or materials provided or operated by third parties.

We are not responsible for evaluating or guaranteeing the accuracy, availability, security, practices, or content of third-party websites or services.

If you access third-party websites or purchase products or services from third parties, you do so subject to their applicable terms and policies. Questions or disputes regarding third-party products and services should generally be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

SOLACE HALL DESIGNS LLC is powered by Shopify, which provides technology that enables us to operate our online store.

However, purchases made from our store are transactions directly between you and SOLACE HALL DESIGNS LLC. Shopify is not the seller of our products.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for products purchased directly from SOLACE HALL DESIGNS LLC or for claims arising solely from those products or transactions.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy, available through the Terms and Policies section of our website.

Because our Services are hosted using Shopify, Shopify may collect and process information relating to your access to and use of the Services in order to provide and improve its services.

Information submitted through the Services may also be processed by service providers that assist us with payment processing, fulfillment, analytics, communications, security, and other business functions.

Please review our Privacy Policy for additional information regarding the collection, use, and disclosure of personal information.

SECTION 11 – FEEDBACK AND REVIEWS

If you voluntarily submit reviews, feedback, photographs, suggestions, ideas, or other content relating to our products or Services (“Feedback”), you grant SOLACE HALL DESIGNS LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute that Feedback in connection with operating, improving, and promoting our business and Services, subject to applicable law.

You represent that you have the necessary rights to submit such Feedback and that it does not violate the rights of another person or applicable law.

We reserve the right, but have no obligation, to moderate or remove Feedback that violates applicable laws, these Terms, or the rights of others.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other matters.

We reserve the right to correct errors, inaccuracies, and omissions and to update information as appropriate.

If an error materially affects an order that has already been placed, we will address the matter in accordance with applicable law and our policies.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to violate applicable laws; infringe intellectual property or other legal rights; transmit malicious software; engage in fraud or deceptive conduct; harass or harm others; interfere with the security or operation of the Services; collect personal information unlawfully; send unauthorized spam; impersonate another person or organization; or otherwise use the Services in a manner that could harm SOLACE HALL DESIGNS LLC, our customers, service providers, or other users.

You may not circumvent security measures or use automated systems to access the Services in violation of applicable restrictions or laws.

We reserve the right to restrict or terminate access to the Services for violations of these Terms.

SECTION 14 – TERMINATION

We may suspend or terminate access to the Services where permitted by applicable law, including in response to violations of these Terms, fraudulent activity, abuse, security concerns, or other conduct that could harm the Services or other users.

Obligations and liabilities incurred before termination will survive termination where appropriate.

Provisions that by their nature should survive termination—including provisions concerning intellectual property, limitations of liability, indemnification, governing law, and dispute-related obligations—will continue to apply.

SECTION 15 – DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

EXCEPT FOR WARRANTIES THAT CANNOT LAWFULLY BE EXCLUDED, SOLACE HALL DESIGNS LLC DISCLAIMS EXPRESS OR IMPLIED WARRANTIES RELATING TO THE SERVICES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT ACCESS TO THE SERVICES WILL ALWAYS BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE.

Nothing in these Terms excludes rights or warranties that cannot lawfully be excluded under applicable consumer-protection laws.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOLACE HALL DESIGNS LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS LIMITATION DOES NOT APPLY WHERE LIABILITY CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

SECTION 17 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless SOLACE HALL DESIGNS LLC and its affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims, damages, liabilities, and reasonable costs arising from your material violation of these Terms, applicable law, or the rights of another person.

SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or severed where necessary.

The validity and enforceability of the remaining provisions will not be affected.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and other terms incorporated by reference, constitute the agreement governing your use of the Services to the extent applicable.

SECTION 20 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such consent is permitted to be required by applicable law.

We may assign or transfer our rights and obligations in connection with a merger, acquisition, reorganization, sale of assets, or other lawful business transaction.

SECTION 21 – GOVERNING LAW

These Terms and any separate agreements through which we provide Services will be governed by applicable federal law and the laws of the State of Maryland, without regard to conflict-of-law principles, except where applicable consumer-protection laws require otherwise.

Any legal proceedings relating to these Terms will be handled by courts of competent jurisdiction as provided by applicable law.

SECTION 22 – HEADINGS

Headings are included for convenience and do not limit or otherwise affect the interpretation of these Terms.

SECTION 23 – CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our Services, policies, business practices, or applicable laws.

The current version will be made available through our website. Where required by applicable law, we will provide appropriate notice of material changes.

Continued use of the Services following the effective date of updated Terms constitutes acceptance of those changes to the extent permitted by applicable law.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms of Service, orders, products, shipping, returns, or other customer-service matters may be directed to:

SOLACE HALL DESIGNS LLC
Email: orders@solacehall.com
Phone: (667) 360-4913
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
Closed weekends and major U.S. holidays.